Our Custom ISO 9001 Employee Training is a professional, 2-hour-long course designed to introduce your company’s employees to crucial ISO topics. The course is taught by one of our experienced instructors who excels at generating buy-in and motivating staff to take part in the quality management system. Training is customized to your organization and presented at a time convenient for you and your staff.
This service is currently only available remotely due to Covid-19 related restrictions.
Our Custom Employee Training motivates staff to participate in ISO 9001 and focuses on areas that are key to ensuring a smooth ISO implementation and successful certification. The ‘virtual live classroom’ training is best taken at the beginning of your ISO project to create early buy-in, dispel rumors and misunderstandings, and develop awareness of customer satisfaction, quality and efficiency.
This is what participants will learn:
Introduction to the ISO 9001 standard
The aspects of ISO 9001 that are relevant to all employees.
The benefits that ISO brings to employees and to your organization.
How to contribute effectively to a corporate culture that emphasizes customer satisfaction, quality, and efficiency.
What to expect from the certification audit and how to interact with external auditors
Our instructor will:
Introduce employees to the ISO project, carefully explaining its purpose and operational benefits.
Introduce the concept of quality and the quality policy, process and risk-based approaches, and the objectives of a quality management system.
Show employees how a quality management system adds value to the company and its daily operations and discuss what is necessary to achieve ISO 9001 compliance.
Introduce (and distinguish between) internal and external audits and explain how staff should best prepare for the certification audit.
Authors and presenters
This course has been developed in-house by our team of ISO consultants and professional instructors. Customized training is conducted by one of our certified QMS instructors.
This course is designed for individuals with no previous knowledge of ISO 9001.