Principles of Quality Management

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Engaged employees get the job done.

Picture this. A workplace filled with staff members excited about their work, driven to do their best and striving for improvements every day.

The Principles of Quality Management

Learn more about these quality basics to improve your organization.

Most people would agree that quality is essential to have but difficult to execute. Among the many tools available, a quality management system (QMS) can provide a roadmap toward better quality.

What is Quality Management and Why Does it Matter?

When people use the word “Quality,” it’s usually as a synonym for “good.” Many brands tout their products as “high quality” or “superior quality” in just this way without really defining what the characteristics of “Quality” are, and we are more likely to see it in marketing material than in integral business process or policy documents.