ISO 29990 Non-formal Education and Training Services Management System

What is ISO 29990

ISO 29993 is an International Standard Service Management System for Non-Formal Education and Training that aims to improve the quality of services of non-formal education. The quality control of education and, thus, its improvement is also an important benefit for organizations that provide continuing occupational training for their staff.

ISO 29990- Services Management System Non-Formal Education

ISO 29990 provides the guidelines that an Organization requires for implementing a Quality Management System and for managing its resources, finances and risk.

The objective of ISO 29990 is to provide a generic model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development. This International Standard uses the term “learning services” rather than “training” in order to encourage a focus on the learner and the results of the process, and to emphasize the full range of options available for delivering learning services.

This International Standard focuses on the competency of LSPs. It is intended to assist organizations and individuals to select an LSP who will meet the organization’s needs and expectations for competency and capability development and can be used to certify LSPs.

This International Standard shares some similarities with many of the management system standards published by ISO, particularly ISO 9001, therefore it can integrate with many other management system standards.

ISO 29990
Non-formal Education and
Training Services Management System

Target Audience

ISO 29990 relates to educational institutions of non-formal education i.e. any organized form of education aimed at a specific audience, that is not part of the formal education system. In this category belong organizations such as Foreign Language Institutes, I.T. Learning Institutes, Training centers, Private Colleges, Conservatories, Dance Schools, Martial Arts Schools, etc. In-house training programs of an Organization are also considered as non-formal education. The fundamental characteristic of the non-formal education is the acquirement of a nationally recognized certification.

The benefits:

The benefits of certification against ISO 29990 are numerous. By applying the Standard requirements, the quality of education is systematically improved, the transparency of learning services is established, the competitive ability of services increases, the needs of the trainees acquire a central role in the evaluation of services, the learning processes are improved by the establishment of continuous monitoring. Education and Training contributes to the development of an Organization and thus, creates a competitive advantage for any organization to apply the principles of ISO 29990.

Certification Process / Required Documents

The Organization interested to achieve certification against ISO 29990 Standard requirements contacts ISC Control and fills in the certification application.

An initial audit is conducted and, if successful, a certificate of compliance is issued that is valid for 3 years, provided that the organization undergoes an annual audit.

Why Choose ISC Control as Your Certification Body?

Global Recognition

Selecting the right organization or certification body that offers qualitative and credible training and certification services can be a challenge. However, by choosing an accredited certification body, such as ISC Control, proves that you follow best practices, up to speed, and trustworthy.

Professionals who pursue a ISC Control con certification credential will benefit from the recognition in domestic and overseas markets. Being accredited by some of the strictest and most reputable accreditation bodies in the world gives us global recognition.